I like my Subzero Refrigerator and been happy with it keeping my food really cold. The other week though I noticed it was colder than normal. I checked the thermostat settings and they are the same as how I always set them and when I checked the freezer there was a thickening formation of Ice on the side panels. Having had this refrigerator for a couple of years, I understand it was bound to have it repaired if it will encounter any problems after the warranty has expired. Looking online for certified Subzero Repairman, I was able to find Magic Touch Appliance Repair. Soon enough Jerry the technician was looking at my freezer and was just a problem with the thermostat control.
He just made some minor adjustments on it as well as check the wirings and soon enough he found out that there was a short circuit. He replaced the board with the thermostat control and after defrosting my freezer totally it was back in order the next day.
Thanks Magic Chef and Jerry for repairing my ever so worthy Subzero Refrigerator.
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Tom – Pasadena
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My washing machine decided to stop working in the middle of a cycle on my first load of about 5 that I needed to do – of course this always happens. I was also leaving to go out of town the next day and needed it fixed asap.
I called 4 other companies before calling this one, and they were the only company that could come the next day, and within my time frame. I was told the repair man would come between 9-11am he showed up at 9:10 am ! I was very appreciative of his punctuality!
He was very polite, looked at my washing machine and instantly knew the issue. He gave me an estimate and I was able to use the promo on yelp $30 for $50.
Before starting he fully explained to me what the problem was, how to prevent it, and how he was going to fix it. He also showed me the part, explained how it worked and showed me how he repaired it. I greatly appreciate his attention to detail, and the fact that he was thorough and walked me through everything! I would use them again!
Saved. Thanks!
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A day before I was leaving for a trip, my Sub Zero fridge went out. I called Magic Touch Appliance Repair & they sent appliance tech out in 45 minutes. But, after taking the Sub zero fridge apart & replacing the fan, Tony told me it needed a part that had to be ordered – 3 – 4 days. I asked him to do whatever he could to speed it up, and he found the part, returned that same day & fixed my Sub zero refrigerator! I am leaving on schedule!
Thank you Magic Touch Appliance Repair & thank you Tony
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