Great!! Very friendly and efficient service. In and out in less than 30 minutes!
I called in around 9 this morning to ask for a refrigerator (GE) repair . Dimitri, the guy who answered the phone was very patient with me even though I had to ask him to repeat what he said several times because I couldn’t hear him clearly (the reception is horrible at my apartment). I asked to have the repair guys come in anytime between 9 and 12.
Two guys arrived at around 11:15. Checked my refrigerator. Told me the problem. Gave me an estimate. I agreed. Then they went downstairs to get the part needed, and replaced my old one in less than 10 minutes. I asked them what might’ve caused the damage and they told me it’s due to overheating, and suggested that I leave some space between the fridge and the wall.
They were speaking Russian most of the time and the guys actually asked me if I was okay with it and assured me that they were just talking about the fridge–nothing to worry about. I really liked that 🙂 Very friendly, respectful and made sure I felt comfortable!
Thanks!!!
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